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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Christina Patterson

Christina Patterson

February 5, 2024

5  out of  5
rating by Christina Patterson
"Love this place! Stephanie has always taken care of us like family here!"
We responded:
"Hi Christina, thank you for your five-star review! We’re thrilled to hear that Stephanie has made you feel like part of the family. If you have questions or concerns, please reach out. We appreciate your business! - Mike "
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Anita Kunkle

January 10, 2024

5  out of  5
rating by Anita Kunkle
"All the staff at Mike Shelton have been amazing. Specifically, Stephanie has always gone above the requirements of duty to helo me. I really appreciate all the staff at State Farm."
We responded:
"Thank you for sharing your positive experience with Mike Shelton State Farm! We are thrilled to hear that Stephanie and the rest of our team have provided you with exceptional service! We take pride in going above and beyond to assist our Good Neighbors, and we are glad to hear that Stephanie has consistently exceeded your expectations! Thank you for your feedback! "
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Jason Tillery

December 4, 2023

4  out of  5
rating by Jason Tillery
"Great"
We responded:
"Thank you Jason for the review!"
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Brian

May 10, 2023

5  out of  5
rating by Brian
"The absolute best insurance with the best team in the business. I can’t express how satisfied my family and I am with this office. Small town guy running a massive insurance company like it belongs to him. Everybody in this office is so genuine and polite, they just make you feel like family. I will NEVER use another State Farm office as long as I live in the state of Alabama. Thank you Mike & Team."
We responded:
"Thanks Brian for the kind words. "
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Stacey Reddoch

April 17, 2021

5  out of  5
rating by Stacey Reddoch
"I have been with Mike and his team for almost 10yrs. Everyone is friendly and helpful. We started with car then added home and most recently added a 16yr old driver. Best insurance company hands down!"
We responded:
"Thanks for the nice review Stacey!!"
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Mark Martin

September 16, 2020

5  out of  5
rating by Mark Martin
"Real quick"
We responded:
"Lol! Not as quick as you!! Thank you Mark!"
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Terry Kersey

August 25, 2020

5  out of  5
rating by Terry Kersey
"Great customer service, advice etc, have home, auto and fleet and atv with Mike Shelton. Call him today if you need insurance."
We responded:
"Thanks Terry for the kind words. I’m honored that you choose my office for your insurance. ❤️❤️🙏🏻"
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Matt Walker

February 6, 2020

3  out of  5
rating by Matt Walker
"Great insurance place"
We responded:
"Thanks for the review Matt."
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Robert Sewell

January 10, 2020

5  out of  5
rating by Robert Sewell
"Mike is a great agent. He has always treated me like family. I always get quick responses and awesome service."
We responded:
"Thank you sir for the review. Honored to have earned your business and friendship."
Profile photo of Matt Corbin

Matt Corbin

January 9, 2020

5  out of  5
rating by Matt Corbin
"Mike and his team have taken great care of my family for years. They provide unbeatable customer service and coverage. We weren’t sure exactly what coverages made sense for our home, auto and life insurances so they took the time to walk us through different policies comparing their coverages and premiums to determine the best fit for each. We have our home, auto, and life policies all through Mike at State Farm which provides multi-line discounts/savings. I highly recommend working with them!"
We responded:
"Thank you Matt for the kind words, and thank you for entrusting us with your insurance needs."
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Brent Daniels

January 9, 2020

5  out of  5
rating by Brent Daniels
"Very nice staff and was able to save a lot of money bundling my home and auto insurance. Couldn't ask for more from an insurance company. Thanks Mr. Shelton and your team"
We responded:
"Thanks Brent and glad we could save y’all some money!!"
Profile photo of Carley Corbin

Carley Corbin

January 9, 2020

5  out of  5
rating by Carley Corbin
"Mike has been my agent for 11 years. Starting with my first car and now with multiple vehicles, life, and homeowners insurance! He and his staff works hard to make sure everyone is treated as family and that we’re “covered” for our insurance needs! If you’re looking for a new agent, or just shopping rates, be sure to give them a call!"
We responded:
"Thank you Carley for your review! So glad to have y’all as clients. Yes I remember that 1st car, a nice little Acura. I know for a fact your parents were a bit nervous for their little girl taking the wheel. 😊"
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Allison Dubose

January 9, 2020

5  out of  5
rating by Allison Dubose
"Everyone was helpful and amazing customer service! Highly recommend!"
We responded:
"Thank you Allison!"
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BoyAlabama

January 9, 2020

5  out of  5
rating by BoyAlabama
"Excellent agent with great prices! I couldn’t ask for a better agent or friend!"
We responded:
"Thank you sir for the kind words!"
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Madison Shelton

January 9, 2020

5  out of  5
rating by Madison Shelton
"Great staff!"
We responded:
"Thanks Madison glad we could help! Lol"
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Ms. Tish

August 23, 2019

5  out of  5
rating by Ms. Tish
"Stopped by with a family member. Everyone was so nice and helpful and always eager to assist you. I would highly recommend them to everyone for your insurance needs.."
We responded:
"Thanks!"
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Joey Kim

August 13, 2019

5  out of  5
rating by Joey Kim
"Would recommend."
We responded:
"Thank you Joey, honored to earn your business!"
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William Smith

August 3, 2016

5  out of  5
rating by William Smith
"Really one of the friendliest businesses around Troy . They have always treated my with kindness and respect. I always enjoy my visits ."
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Elisa DeVane

April 23, 2015

5  out of  5
rating by Elisa DeVane
"Conveniently located. Great staff and service!"
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Stephanie Turner

April 23, 2015

5  out of  5
rating by Stephanie Turner
"Best Insurance Agency in Troy, Alabama"